N.H.S. views and experiences

Medical and Healthcare
Arzosah
Posts: 6453
Joined: Fri Jun 22, 2012 4:20 pm

Re: N.H.S. views and experiences

Post by Arzosah »

diamond lil wrote: Sat Feb 10, 2024 10:04 am Well the ins and outs of political doings aren't the big thing for us here- our job is to find ways round them. Any ideas and "fixes" welcome - we've already had some good ones.
I've got two fixes in relation to dental work:
- brother had a hygiene appointment set up, and the dentist called the day before saying he could have it for free if he allowed student dentists to tinker with his mouth 8-) since it was hygiene and not drilling, he said yes.
- next month, a filling fell out, he managed to get an emergency appointment for the next day, and when he went to pay they said no charge because he'd attended recently. He was stunned, but got out of there quickly before they changed their minds :)
- I had an emergency appointment myself last year, a piece of tooth fell off the huge filling that took up the bulk of the tooth area. They offered me a permanent replacement at £800 (can't remember if it was a crown, a root canal, whatever, but I remember the cost :lol: ) or a filling using that emergency paste for £70. I went for the latter, it's been fine so far. It does make me think, maybe I'd do my own. Maybe ...

There's lots we can't do anything about, but good dental hygiene will help you in all sorts of ways.
Jeffjones297
Posts: 75
Joined: Sun Jan 28, 2024 8:00 am

Re: N.H.S. views and experiences

Post by Jeffjones297 »

Learn the ropes basically and don't take no for an answer. In the drs surgery, stay put till you get want you want, he's busy, he will give in ! Be aware of what you need to say before you get there.
I always took my daughter's to all health aptts, have a summary prepared don't waffle, symptoms, when it started, how bad it is.

Don't tell him what it is, even if you're certain. I learned as a nurse, you have to let the Dr be clever and enlighten you ! I lost count the number of times I said "ah so that's what it is Dr ?" When I already knew.

In many ways it's a game.

Regarding meds, remember there are nearly always 4-5 options for each illness, some PTS do well on one med, some don't, some get hardly any or insignificant side effects, some get horrible problems. It doesn't mean no treatment, just go back and explain and let them move on to the next option.

You are either an advocate for yourself or your loved ones, be persistent. The system is stretched, falling at the first hurdle often happens, don't be that person.

The NHS was and still is, a great institution but it's stretched to breaking point, don't contribute by being a trivial nuisance, if you're sure what the problem is and can get over the counter meds, do so but don't be victim either. Suffering and carrying on, often causes more problems later on.

Drs appts are a nightmare these days, on the day have speed dial set up and ring bang on surgery opening, trust me you'll be in a phone queue already anyway. If they try to fob u off, make it their problem, ask their advice as to what the alternative is, if they're still fobbing u off, ask for a phone appt with the practice manager.

I hate saying this but you have to be a pain in the a*se but remember, be polite and calm, they can refuse to help you if you're abusive and that's counter productive, if you're nice, it's harder to get rid of you.
Kiwififer
Posts: 704
Joined: Tue Jul 24, 2018 1:02 pm

Re: N.H.S. views and experiences

Post by Kiwififer »

Agree. Half the stuff folk go to the GP for can be sorted by a decent pharmacist.

I went a year past November when I was diagnosed with arthritis in my knee. The GP I saw said ‘you don’t come here often as the last time you were here was 10 years ago’.

The reason? I go to the chemist. If it doesn’t get cleared up or fixed, then I go.
GeeGee
Posts: 400
Joined: Sat Aug 15, 2015 3:35 pm

Re: N.H.S. views and experiences

Post by GeeGee »

I was referred for a urgent mri scan 6 th dec
Hadn't heard anything before Xmas so rang docs got through to receptionist who said oh its Xmas dont worry busy time well chase it up ..
Had the flood had to deal with living wild in the ..outdoor habitat..😂..mid jan rang the hospital instead of docs
You've not been referred.. no referral to be seen
I had was in my nhs notes read it to the woman on phone who was as confused as me
Rang docs back ..long horrible story but the docs had sent referral off to wrong email address for hospital
They then began arguing between themselves over whose fault it was .
I rang hospital direct and got a appointment for this morning after explaining again and reading the notes out .. had the MRI at 8 15 this morn they were lovely with me and I wasn't the first in so goodness knows what time they started ..I've no idea if the gp surgery has any clue till results get sent to gp as theyre still putting on my nhs notes all the notes about arguing whose fault it is ...
Been a nightmare
Mr GG on his daily chemo twice a day was referred Tuesday
Hes in at a different hospital tonight at 5 .45 pm
Took 4 days
I dont know weather its areas hospitals people underfunding i havent a clue but I had to make a nuisance of myself politely to get sorted for me ...and it went smoothly for hubby
Its just so sad to see how bad it can be and on the flip side with 4 days for Mr GG how great it can be
Arzosah
Posts: 6453
Joined: Fri Jun 22, 2012 4:20 pm

Re: N.H.S. views and experiences

Post by Arzosah »

GeeGee, I'm glad that phoning direct worked for you, at least. And I hope the result of the MRI is satisfactory.
GeeGee
Posts: 400
Joined: Sat Aug 15, 2015 3:35 pm

Re: N.H.S. views and experiences

Post by GeeGee »

Arzosah ..yes I got sorted thankfully
Back at hospital today with Mr GG
7 weeks ago went for his appointment. Hes on chemo twice a day for however long ..at home .. seen monthly ..
Saw a different consultant who literally said its not working you have a tumor in chest need a scan with radiation
Spent all good Friday at hospital in that dept
Went 4 weeks ago saw his consultant ..long story short ..rushed him to chemo ward to get chemo in him as he should never have been taken off it . Also no tumor in chest ...last one got it wrong
Since then all hell broken loose had 5 appointment all cancelled need the app to get the chemo
Had to go to chemo ward yesterday and literally doorstep a nurse didn't have a appointment fortunately she got him in for today as chemo is running out need it signing off
Rang critical care team 5 times last week noone rang back
Nurse said yesterday that this happened as there isn't enough staff
The consultant who got it wrong was standing in and isnt a specialist in hubby's cancer but its all they could get
Some of them are so rushed off their feet you hate stopping them .the others who are getting it wrong shouldn't be there at all ... but if its all they can get we need wits about us
Nurse said to me theyre leaving in droves ...
User avatar
diamond lil
Posts: 9875
Joined: Sat Nov 27, 2010 1:42 pm
Location: Scotland.

Re: N.H.S. views and experiences

Post by diamond lil »

Never ever thought things would get anything like this bad, did we GeeGee? Unreal mess and nobody even trying to fix it.
Arzosah
Posts: 6453
Joined: Fri Jun 22, 2012 4:20 pm

Re: N.H.S. views and experiences

Post by Arzosah »

GeeGee wrote: Wed May 08, 2024 7:57 amThe consultant who got it wrong was standing in and isnt a specialist in hubby's cancer but its all they could get
Some of them are so rushed off their feet you hate stopping them .the others who are getting it wrong shouldn't be there at all ... but if its all they can get we need wits about us
Nurse said to me theyre leaving in droves ...
diamond lil wrote: Wed May 08, 2024 9:26 am Never ever thought things would get anything like this bad, did we GeeGee? Unreal mess and nobody even trying to fix it.
This is horrendous. You're really at the sharp end, GeeGee, through your hubby's fight for the correct diagnosis and treatment :(

The larger problems feel beyond fixing now - and maybe demographics are partly the reason, as well as lack of investment and the unhealthy foods and habits that are encouraged :( But some of it is policy-driven for sure. I have a young doctor in the extended family - so we know that there are purposely too few training places for doctors in this country, and that's one reason why we skim off doctors who're trained in other countries. I'm also reading on twitter a lot about Physician Associates - the rules are very strict about what they can do, but they're completely ignored a lot of the time. This is a press release from the BMA, but on twitter, it's day to day mistakes and evasions that I'm reading about https://www.bma.org.uk/bma-media-centre ... t%20myself.
Kiwififer
Posts: 704
Joined: Tue Jul 24, 2018 1:02 pm

Re: N.H.S. views and experiences

Post by Kiwififer »

I had to phone NHS 24 last Sunday as my glands on my neck blew up like balloons, headache and such like.

An hour later, I was down at Edinburgh Royal Infirmary getting an emergency appointment with the GP as they were wanting to check me for meningitis! I knew it wasn’t that, but I have some sort of viral infection going on. I thought it might be tonsillitis but they said I wasn’t to worry.

I’ve had it since last Thursday, it’s still not cleared up but it’s getting better. So I have no complaints about the Scottish NHS today!